Welcome to Episode 98 of Boss Talks! Tiana Heath, Senior Manager of Industry Relations at the National Apartment Association (NAA), with 17 years of industry experience, dives into her whirlwind start at NAA, navigating major events like Apartmentalize and her transition from Kansas City to Washington, DC. This episode explores Tiana's preferred caffeine rituals, her rise from an apartment locator to influential roles like regional startup manager, and her approach to building professional and personal communities. Tiana’s insights span the importance of travel, resiliency, industry relationships, and national volunteer work. 00:15 Introducing Tiana Heath 01:47 Tiana's Role at the National Apartment Association 04:36 Building Community in a New City 06:56 Memorable Parking Stories 11:14 Tiana's Journey in Property Management 19:32 The Importance of Volunteering 21:05 Membership Feedback and Surveys 22:00 Embracing Diversity in Leadership 24:24 Finding Community and Representation 27:53 Navigating Professional Challenges 30:55 Getting Involved Locally and Nationally 38:41 Lessons Learned in Career Progression 41:26 Final Thoughts and Encouragement
In this episode of 'Boss Talks,' Tiana Heath, Senior Manager of Industry Relations at the National Apartment Association (NAA), shares her professional journey, transitioning to her new role just before the Apartmentalize event and her responsibilities that encompass supporting member volunteers and spearheading educational initiatives.
The conversation delves into her move from Kansas City to Washington, DC, and strategies for building community both personally and professionally. Additionally, she shares about her inspiring journey in property management, beginning from an apartment locator to a national role handling regional teams and highlighting the significance of community and support systems.
Volunteering and diversity in the workplace also feature prominently, showcasing personal experiences and emphasizing the value of representation and active participation in industry surveys and committees.
Reflective insights into mentorship, governance, and staying informed about legislative issues underline the importance of industry engagement and continuous learning.
She also stresses the necessity of understanding financial nuances and tackling complex tasks, encouraging individuals to embrace challenges and seek further education and mentorship.
The overarching message celebrates persistence, adaptability, and the rewarding path through property management and multifamily housing.