In Episode 92 of Boss Talks, host Evan Happel welcomes James Spearman, a property manager from Village Green in Michigan. The episode delves into James's incredible journey in property management, highlighting his emphasis on getting back to basics and maintaining passion in his job. At just 25, James experienced a life-altering heart attack, which instilled in him valuable life lessons he shares with listeners. The discussion covers everything from building community and leadership to the importance of being one's undeniable self. Adding to the conversation, James reveals his love for cooking as a way to show hospitality and foster community. The episode concludes with insights into James's leadership style and his active role with the Detroit Metro Apartment Association, showcasing how he cultivates trust and teamwork within his property management team.
00:00 Introduction to Boss Talks Episode 92
00:13 Meet James Spearman
05:57 Building Community: James' Approach
09:42 Hospitality and Personal Touch in Property Management
18:25 James' Journey from Restaurant Industry to Property Management
22:27 A Life-Changing Event
23:06 Recovery and Determination
23:38 Learning to Live Again
25:21 Reflections on Life and Relationships
26:36 Lessons in Leadership
29:25 Building a Strong Team
32:45 The Importance of Networking
36:32 Conclusion and Final Thoughts
James, who currently works with Village Green in Michigan, began his career in the restaurant industry. It was during a shift as a fry cook at Buffalo Wild Wings that a friend introduced him to property management. Intrigued by the potential and the people-centric nature of the job, James embarked on a career that would eventually see him competing as one of the top leasing specialists. However, he balanced two demanding jobs, working over 70 hours a week, which inevitably took a toll on his health.
In Christmas week of 2015, James experienced a life-changing event. He had a heart attack in his sleep, followed by multiple seizures. Thanks to the quick thinking of a friend and the skilled intervention from emergency medical services, James was resuscitated multiple times and placed in a coma. He woke up three days later on his birthday, unaware of the ordeal he had faced. During his month-long recovery, he had to relearn basic motor functions and regain his memory. This harrowing experience forced James to reevaluate his life, work habits, and overall perspective.
His near-death experience emphasized the importance of community and the simple joys of living. James had to learn how to live, laugh, and love all over again, which he now brings to his professional life in property management. He discovered that building strong relationships with residents and being his authentic, corny, and endearing self helped create a positive and welcoming environment.
James' leadership style extends beyond management; it's about fostering a community. By engaging genuinely with his team and residents, he ensures everyone feels valued and heard. This approach not only enhances workplace dynamics but also bolsters community spirit. Through his involvement with the Detroit Metro Apartment Association (DMAA) and other industry platforms, James emphasizes the importance of networking and being selfless in property management.
James' story is a testament to resilience and the power of community. It's a reminder that we can rise above our struggles by prioritizing genuine human connections and embracing our true selves. As we move forward, let’s take a page from James’ book and focus on the people around us, fostering environments where everyone can thrive.