Welcome to Boss Talks, Episode 87! Today, we've got an amazing guest, Katherine Maestas, straight from Utah. Katherine, who is active on LinkedIn, joins us to share her journey from the fitness industry to becoming an Area Manager in property management. In just three years, Katherine has experienced remarkable success in her role at Nxt Property Management.
Through her conversation with host Evan Happel, Katherine delves into her techniques for building community, her take on effective leadership, and the importance of a proper mindset for overcoming challenges. Katherine candidly shares her experiences, detailing how her missionary work taught her resilience and people skills, and how she applies these lessons in the property management field today.
Katherine emphasizes the need for genuine care in interactions — whether it's in her professional life, connecting with her team, or showing hospitality in her home. Her story is also one of personal growth, illustrating how she overcame significant hardships and achieved her long-term goal of buying a BMW. Katherine's philosophy centers around taking extreme ownership and focusing on people over products.
The episode is a treasure trove of insights for anyone looking to excel in their career, be it in property management or any other field. Katherine's story will inspire you to face your challenges head-on and achieve your goals. Make sure to tune in and hear all about Katherine's incredible journey and the lessons she's learned along the way.
00:00 Welcome to Boss Talks
00:04 Introducing Katherine Maestas
00:53 Host Introduction and Community Boss
01:20 Katherine's Journey in Property Management
03:58 Building Community and Personal Connections
08:49 Hospitality and Personal Life
11:53 Mindset and Overcoming Challenges
24:02 Transition to Property Management
29:11 Gym Management and Maintenance
30:03 Importance of Property Care
32:10 Resident Expectations and Community Standards
38:03 Leadership and Extreme Ownership
44:19 The Role of Customer Service
47:08 Achieving Personal Goals
52:24 Reflection and Gratitude
53:51 Conclusion and Future Episodes